This Privacy Policy describes how whispersofmana.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more details on what Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify, Amazon, Google, eBay, Shipstation, and Walmart.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal account), email address, and phone number.
  • Purpose of collection: To provide products or services to you, process your payment, arrange for shipping, and provide you with invoices and order confirmations. We also screen our orders for potential risk or fraud and, based on your preferences, provide you with marketing or product information.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processor Shopify, Amazon, Google, eBay, Shipstation, and Walmart.

Customer Support Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal account), email address, and phone number.
  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with Google.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
  • We may share your Personal Information to comply with applicable laws and regulations or to respond to lawful requests for information, such as subpoenas or search warrants.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that may interest you. For example:

  • We use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
  • We may share your use of the Site, purchases, and interaction with our ads on other websites with our advertising partners. This may be done using cookies or other similar technologies, depending on your location.

You can opt out of targeted advertising by:

Using Personal Information

We use your Personal Information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers.

Retention

We retain your Personal Information for as long as necessary to provide our services or until you request that we erase this information. For more information on your right of erasure, see the ‘Your Rights’ section below.

Your Rights

CCPA (California Consumer Privacy Act)

If you are a California resident, you have the right to access, correct, update, or erase the Personal Information we hold about you (the ‘Right to Know’). If you would like to exercise these rights, please contact us at support@whispersofmana.com.

You may also designate an authorized agent to submit these requests on your behalf.

Cookies

A cookie is a small amount of data downloaded to your computer or device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media cookies, to improve your experience on our site.

You can control cookie preferences through your browser settings.

Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser, as there is no consistent industry standard.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons.

Contact Information

For more information about our Privacy Policy or to exercise your rights, please contact us at:

  • Email: support@whispersofmana.com
  • Website: whispersofmana.com
  • Mailing Address: 426 W Elk Ave, Glendale, CA 91204, USA