Return Policy

We offer a 30-day return policy for all products. You have 30 days after receiving your item to request a return.

  • Return Shipping: Free return shipping on all orders.
  • Return Period: Returns must be initiated within 30 days of delivery.
  • Refund Processing Time: Once your return is received and inspected, we’ll notify you about the approval status. If approved, the refund will be processed within 5-7 business days.
  • Non-Returnable Items: Gift cards, items marked as “Final Sale,” and any opened or used items are not eligible for return.

Return Eligibility

To qualify for a return, your item must meet the following conditions:

  • Condition: Same condition as received, unused, with original tags and packaging.
  • Proof of Purchase: You will need the receipt or proof of purchase.

Return Process

To initiate a return:

  1. Contact us: Email us at support@whispersofmana.com or call us at +1 (818) 843-5959.
  2. Receive Instructions: We’ll provide you with a return label and detailed instructions on how to proceed.
  3. Prepare and Send: Pack your items securely, and include any required documentation. Items sent without prior approval will not be accepted.

For more information, feel free to reach out to us.

Damages and Issues

Please inspect your order upon receipt and notify us within 7 days if your item arrives damaged, defective, or if you received the wrong item. We will arrange for a replacement or full refund based on your preference.

Exchanges

If you need a different product, the quickest way is to return the item you have and place a separate order for the new item. Once the original return is processed, a refund will be issued.

Refunds

  • Approval Notification: You will be notified via email once the return is inspected and approved.
  • Refund Method: Refunds will be made to your original payment method.
  • Processing Time: Depending on your payment provider, refunds may take up to 10 business days to appear in your account.

Contact Information

For any further assistance or questions, please reach out to us:

  • Email: support@whispersofmana.com
  • Phone: +1 (818) 843-5959
  • Address: 426 W Elk Ave, Glendale, CA 91204, USA